Our Services
SOLVD offers full services for laboratory instruments, providing comprehensive solutions to meet all your instrument maintenance and support needs.
Preventive Maintenance
Our preventive maintenance services help ensure your instruments operate at peak performance, minimizing downtime and extending equipment life. Our skilled technicians follow detailed protocols to:
- Inspect and clean all components
- Replace worn parts before they fail
- Verify instrument performance
- Document all maintenance activities
Regular preventive maintenance is essential for GMP labs to maintain compliance and ensure reliable instrument operation.
Calibration
Our calibration services ensure your instruments provide accurate and reliable results. We offer:
- Absorbance calibration for plate readers
- Fluorescence calibration with custom plates and software
- Temperature calibration with PYRO plates
- Recertification services for calibration plates
- Validation for Fluorescent Polarization
All calibrations are performed using traceable standards and documented to meet regulatory requirements.
IQ/OQ/PQ Validation
Our comprehensive validation services help ensure your instruments meet regulatory requirements. We provide:
- Installation Qualification (IQ)
- Operational Qualification (OQ)
- Performance Qualification (PQ)
- Detailed documentation for regulatory compliance
Our validation services are designed to meet the specific needs of GMP laboratories in the pharmaceutical industry.
Repair
When your instruments need repair, our skilled technicians are ready to help. We offer:
- On-site diagnostic and repair services
- Depot repair for instruments that need to be sent in
- Rapid response to minimize downtime
- Detailed documentation of all repair activities
Many of the instruments we support are no longer supported by the OEM, making our services essential for extending the life of your valuable equipment.
Installation & Relocation
Our installation and relocation services ensure your instruments are properly set up and ready for use. We provide:
- Professional installation of new instruments
- Safe relocation of existing instruments
- Verification of proper operation after installation or relocation
- Documentation for regulatory compliance
Service Contract Options
We offer a full complement of service contract options to meet your specific needs and budget:
PMPlus Agreement
Annual preventive maintenance service plus rapid response for service issues.
Limited Service Plan
Unlimited calls without parts to reduce costs while ensuring reliable support.
Full-Service Plan
Comprehensive coverage including all calls, travel, and parts for complete peace of mind.
Site Agreements
Customized plans for larger customers with multiple instruments.
Custom Programs
Tailored service programs designed to meet individual needs and budgets.
Ready to Request Service?
Contact us today to discuss your laboratory instrument service needs.
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